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Nabajii FAQ — Simple answers to your questions

Whether it's betting, payments, bonuses, or your account — you'll find all the answers right here.

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Why choose Nabajii?

Trusted by millions of users across Bangladesh

Instant Payments

Deposit and withdraw in minutes via Mobile Pay, Nagad, and Rocket. No hassle, no hidden charges.

Live Betting

Watch real-time odds and place bets on live matches. cricket, football, kabaddi, and 50+ more sports.

Exciting Bonuses

From welcome bonuses to daily cashback, reload bonuses, and VIP rewards — fresh offers every day.

Completely Secure

Your account and funds are protected with SSL encryption, OTP verification, and two-factor security.

Support in Bangla

Bengali-language live chat support available 24 hours a day. Get instant help whenever you need it.

Mobile Friendly

Works seamlessly on Android or iPhone — no separate app needed for the full experience.

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Account Questions 8

Registering on Nabajii is quick and easy. Go to the /register page, enter your name, email, and mobile number, create a strong password, and select your currency. Agree to the terms and your account is ready to go. The whole process takes just 3 minutes.

You must be at least 18 years old to open an account on Nabajii. Registration by minors is strictly prohibited. We are committed to responsible betting.

Click "Forgot password?" on the login page. A reset link will be sent to your registered email — the link is valid for 15 minutes. You can also log in using OTP as an alternative.

No. Under Nabajii's policy, only one account is permitted per person. If multiple accounts are detected, all of them may be closed and balances forfeited.

You can update your email, phone number, and password yourself from Profile Settings. To change your name or date of birth, please contact the support team.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. If the issue persists after that, email support@nabajii.biz and we'll get it resolved quickly.

KYC (Know Your Customer) is an identity verification process required for secure payments and fraud prevention. Simply upload a photo of your national ID or passport and verification is completed within 24 hours.

Contact support. Before submitting your request, make sure your balance is zero and you have no active bets. Once deleted, your account cannot be recovered.
Payment questions 7

Nabajii supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and bank transfer. Mobile banking options are the fastest.

The minimum deposit at Nabajii is just ৳200. This amount can be deposited easily from any mobile banking app. The maximum limit depends on your chosen payment method.

Mobile banking withdrawals are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. During peak times, processing may take a little longer.

Nabajii does not charge any deposit fees. However, your payment provider (such as Mobile Pay) may apply a small transaction fee. Withdrawals are also generally free of charge.

Wait 30 minutes first — system delays do happen. If it still hasn't arrived, contact support with your transaction ID and we'll verify and resolve it promptly.

Standard accounts can withdraw up to ৳50,000 per day. VIP members enjoy higher limits. For larger withdrawals, please contact support.

our Payment Page Find full details on all methods — including deposits, withdrawals, processing times, and limits.
Bonus questions 7

Get a 100% welcome bonus on your first deposit at Nabajii. The bonus is added automatically once you complete registration and make your first deposit. For more details, visit the Bonus Page page.

To withdraw bonus funds, you must meet the wagering requirement — typically 10x the bonus amount. Specific terms and conditions are listed on the bonus offer page.

Yes. Nabajii offers daily cashback, weekly reload bonuses, and special match promotions. Log in to see offers customized just for you.

Welcome bonuses must be used within 30 days. Daily bonuses must be used on the same day they are issued. Any unused bonuses expire at the end of their validity period.

Share your referral link. When a friend registers and makes their first deposit, you'll receive a referral bonus. Visit the bonus page for full details.

Regular betting automatically earns you VIP points. Once you hit a certain threshold, you'll move up to a higher VIP tier and unlock bigger bonuses and rewards.

Yes. If you don't want to receive a bonus, turn off the option before making a deposit. If a bonus has already been credited, you can contact support to have it removed — however, any bets placed using that bonus will not count.
Betting questions 7

You can bet on more than 50 sports, including cricket, football, kabaddi, badminton, tennis, basketball, and volleyball. Local leagues from Bangladesh and India are also covered.

Live betting lets you place bets on matches in progress with real-time odds. Log in, go to the Sports Betting section, select the "Live" filter, and bet on your chosen match.

You can start betting on Nabajii from as little as ৳50. The maximum bet on most markets is ৳1,00,000. VIP members can place even higher bets.

Bets generally cannot be cancelled once placed. However, in some cases you can use the Cash Out feature to secure a partial or full return before the match ends.

If a match is fully cancelled, all bets are declared void and stakes are refunded. If the match was partially played, a decision is made according to the applicable rules.

Nabajii uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (৳100 stake + ৳150 profit). A detailed guide is available on the betting tips page.

Yes, Nabajii supports Accumulator and Parlay bets. Combining multiple matches multiplies the odds, and winning means a much bigger payout.
Security questions 5

Yes. Nabajii uses 256-bit SSL encryption to keep your personal data and financial transactions fully secure. We are internationally licensed and undergo regular security audits.

With 2FA enabled, you'll need to enter an OTP on your mobile in addition to your password. Enable it from Profile Settings > Security > 2FA. Keeping this on makes your account significantly more secure.

No. Nabajii does not sell or share your personal information with any third parties. For more details, visit our Privacy Policy Read.

Nabajii will never ask for your password or OTP via email or phone. If you receive anything suspicious, don't click on it — report it to support directly. It may be a phishing attempt.

Change your password immediately and log out of all active sessions. Then notify support. With 2FA enabled, incidents like this are nearly impossible.
Responsible gambling questions 4

Responsible betting means playing within your means, keeping it recreational, and not chasing losses. Nabajii lets users set betting limits and self-exclude when needed.

Yes. From Profile Settings, you can set daily, weekly, or monthly deposit and bet limits to help you stay within your budget.

Yes. You can use the Self-Exclusion feature to temporarily suspend your account for anywhere between 1 week and 1 year. During this period, logging in or placing bets will not be possible.

our Responsible Gaming The page has detailed information and support contacts. Remember — betting is for entertainment, not a source of income. If you feel it's becoming a problem, reach out to support.

About Nabajii FAQ: New questions and answers are added to this page regularly. If you can't find what you're looking for, email us at support@nabajii.biz or reach out via live chat.

Learn more about Nabajii

Nabajii is one of Bangladesh's most trusted Sports Betting platforms. We believe every user has the right to make informed decisions. This FAQ page is here to help you find clear, quick answers to any question you may have.

From account registration to payments, bonus claims, live betting, and security — we maintain full transparency every step of the way. Our 24/7 Bengali support team is always here for you.

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